Frequently Asked Questions
Everything you need to know about your favorite surf-inspired jewelry.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the United States. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item is defective.
Are Get Back Necklaces waterproof?
Yes! Our signature St. Christopher pendants and necklaces are designed for an active lifestyle and are safe to wear in the ocean, pool, or shower.
What materials are used in your jewelry?
Our necklaces are crafted using high-quality materials, including sterling silver, gold plating, and durable enamel to ensure they withstand the elements and daily wear.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping rates and delivery times are calculated at checkout based on your specific location.